The items from KATE JUNE run true to size. However, some items have an oversized fit. With our size charts, which you can find on the product page, we are happy to help you find the right size. The size charts are based on body measurements. In this chart you can see which size suits you best. We also recommend you take a good look how the item fits our models. Their body length and size is also indicated.

Of course! You can send an email to info@katejune.nl with your specific question about an item.

We are sorry that the item you are interested in is currently out of stock. You can send us an email with the model name, color and size of the item. We will notify you as soon as the item is available again. Unfortunately, not all items and/or sizes will be restocked.

All KATE JUNE articles have an inside wash/care label. We strongly recommend you follow these washing and care instructions! If you still have questions about how to tread your item the best way, please contact us by email.

After the completion of your order, you will receive an order confirmation by email. When you have received this email, we have received your order and you can be sure it is in the process of being packed and shipped. Soon you will enjoy your new purchase!

It is possible that the order confirmation who was send by mail, ended up in your spam box. Did you check this? When the payment process has been finished successful, you can be sure the order is in process. If in doubt, you can of course contact us by info@katejune.nl.

In this exeptional case, we will inform you within five working days. The purchase amount including shipping costs will be refunded to you within 7 days.

In that case, we ask you to contact us by sending an email to info@katejune.nl. Always state your order number and enclose a photo of the complaint.

You will receive a Track & Trace code by email when your order is shipped. This allows you to view the status of your order.

It is possible to change or cancell your order. Please let us know as soon as possible by sending an email to info@katejune.nl. However, if your order is already shipped out and on its way, cancellation or change is no longer possible.

Shipping within The Netherlands and over €50,-, is free of charge. For all orders less then €50,- you will be charged for €6.77. When the parcel is delivered, you must sign for receipt. For deliveries outside The Netherlands, different conditions apply, depending on the country you are in. Please see the estimated delivery time and rates here.

If you accidentally entered a wrong delivery address or made a typo, please contact us immidiatelly by email so we can try resolve this. Keep in mind that in this case your package may be delayed.

All orders placed on weekdays before 4:00 PM will be shipped the same day. Within the Netherlands the estimated delivery time is 1 to 3 weekdays. PostNL will contact you if your order is delayed.

All KATE JUNE parcels are sent by PostNL. PostNL does not deliver on Mondays. If you order on Saturday, your order will be shipped on Monday. For deliveries outside The Netherlands, different conditions apply, depending on the country you ar in. See the estimated delivery time and rates here.

No extra costs are charged for orders in countries within the EU. If you are located outside the EU, please check yourself for the local regulations. If any help needed, please let us know.

After receiving your order, you have 14 days to report if you want to return. The amount paid for the item in question will be refunded within 14 days after the item has been returned to us. We will not accept returned items when:

• The yellow “KATE JUNE” tag has been removed.
• The item has been worn and/or contains traces of use such as make-up or food stains,
  body odor or cigarette smoke smell.
• The item has been washed or cleaned.
• You have attempted to repair a defect in the article yourself.
• Something about the article has been changed.
• The KATE JUNE box is damaged. The box and overbox must be returned also.

If above conditions are not met, we reserve the right to return your parcel, not refund the purchase amount and charge you the shipping costs.

This link will take you to the from to register a return. On this form you have to fill in your order number and order details. After that you will receive an email from MyParcel with a link. Use this link to download the return label. Please print out this return label. If you don’t have a printer, you can also show this label on your smartphone at a PostNL location, PostNL will then arrange the rest for you. Fill in the reason for return on the MyParcel return page. Send the item in its original boxes. If you printed the return label, stick it on the package. Take care that the old shipping label is no longer be legible! Drop off your return shipment at a PostNL point. Be sure you get the receipt ticket and hold on to it, until your return has been fully processed.

You can find the nearest PostNL point at https://www.postnl.nl/en/location-finder/

Is the size not correct or do you want to exchange your item for something else? This is possible! Please contact us at info@katejune.nl. If you wish to exchange an item, the exchanged product will be sent to you free of charge, but you will have to pay the return costs yourself.

The costs to return an item are for own account. Click here for the estimated costs for a return shipment (Netherlands and Internationally).

The amount paid for the item in question will be refunded within 14 days after the item has been returned to us.

When you received your order, you must inspect the delivered products immediately and report any defects in writing. You can do this by sending an email to info@katejune.nl. Please always mention order number and enclose a photo of the complaint. We will reply your mail as soon as possible.

You can pay with iDeal, credit card, Apple Pay and PayPal.

As soon as the payment has been completed, you will receive an order confirmation from us by email.

1. Click on the symbol at the top right of the home page of our webshop.
2. Click on ‘Register’ under ‘Create account’.
3. Fill in your details and click on ‘Register’. You now have an KATE JUNE account!

No, you can also place an order with us, without having an account.

Below the field where you can enter your password, you can click on ‘Forgot password’. This allows you to create a new password.

You can do this by sending an email to info@katejune.nl.